Our Guarantee

Our number one goal is to deliver outstanding service to all customers on a consistent basis. We simply will not settle for anything less than outstanding service to all of our customers. Our staff is strongly committed to making your experience as positive and fulfilling as possible. Your satisfaction is our number one concern at Cloud Nine Diamonds. We guarantee all of our certified diamond products to be of the highest quality and conflict free.

All Cloud Nine Diamond products are guaranteed to be 100 percent authentic and we only sell certified diamonds. This helps ensure that every diamond ring that we ship is of the highest possible quality and meets the standards established by the respective certifying agency. Our site provides a scan of the actual certificate for you to review prior to purchase. This is the same certificate that will be shipped with your diamond engagement ring.

Buying a diamond can be an expensive proposition and we want to make your experience as positive and rewarding as possible. We strongly encourage all customers to call us before making your actual purchase to visit with one of our Certified Diamontologists. They are highly experienced and have extensive diamond expertise.

If you don't see what you want on our Website, our diamontologists can assist you in finding just the right mounting and ring for your loved one. Call us toll-free at 1-800-452-3719 if you need help with your very special purchase.