Testimonials

"My experience with Cloud Nine couldn’t have been more gratifying. I initially called them to discuss a loose diamond for my birthday. The person I spoke with was extremely knowledgeable and helpful. He helped me understand what to look for in a diamond and provided a lot of other information that helped me make my decision. I decided on a diamond and I had it within three days. While the diamond was being shipped, I had a change of heart and decided that I really wanted a pair of diamond stud earrings instead of the diamond. So I called the person I had been working with and he said there was no problem. We talked about what I wanted and he gave me a number of options to choose from. I chose a matched pair and setting and they shipped the earrings within a day and I had them within three days. I returned the loose diamond and they were very gracious in allowing me to do that. I highly recommend this company to anyone wanting to buy diamonds or jewelry!"
Glenda - Detroit, MI

"I had been to a number of jewelry stores and had grown really tired of the process. I don’t like to be pressured and I knew what I wanted. I called Cloud Nine and was amazed at how much expertise they had and how they never, ever tried to “sell” me. They worked with me and made some great recommendations on the diamond solitaire I was looking for. I made my purchase and it was as easy as could be. When I received the ring, I was even more impressed. This is a great company to work with."
Jon - Chicago, IL

"I needed to select my wedding band and had been looking for some time. I found Cloud Nine and called them to let them know what I was looking for. They knew exactly what I was talking about and sent me several images of ring options by email. I chose the one I wanted and it was shipped to me immediately. The ring was perfect and their customer service was beyond excellent. I highly recommend this company."
Tyler - Ankeny, IA

"I had been looking for a solitaire ring for about two months and was frustrated with the process of dealing with sales people in stores who wanted to upsell me to a bigger and more expensive ring that I couldn't afford. I found Cloud Nine Diamonds on the Internet and called them. I was astounded at the level of knowledge and the extremely high regard they had for their customers. It was an experience that I didn't expect and there was no pressure to buy at all. Great experience....great company!"
Dave - Dallas, TX

"I was referred to Cloud Nine Diamonds by a co-worker who had worked with them in choosing his engagement ring. I found their Web site to be very clean and easy to work with and I did call them once just to ask a quick question. It was obvious that they cared about their customers and were very knowledgeable about diamonds. I bought a clarity enhanced diamond and my fiance was shocked when she opened the box and saw a 1.4 carat diamond. I had expected to buy something less than a carat due to budget constraints, but found that I could buy a bigger diamond of comparable quality by going the clarity enhanced route. Her friends were a little jealous when they saw the monster ring on her hand. I couldn't have been happier with my entire experience with Cloud Nine Diamonds."
Chris - Des Moines, IA

"Excellent company to do business with. We were very pleased with the service we received and the ring we purchased was even more beautiful than we imagined. Thank you for all you did for us!"
Bob and Melissa - Manchester, NH

"Easy, fast, and friendly, . . . our experience could not have been better. We wanted to be able to pick out our rings locally, yet the cost of a 1-carat solitaire was beyond our budget. Then, we found Cloud Nine and they explained that it would be very easy for us to purchase the solitaire online and then have it sent to our favorite local jeweler to be placed into a setting of our choosing. What a win-win! Everyone was happy, including our pocket book. We chose a brilliant 1-carat clarity enhanced solitaire, color "D," that our local jeweler exclaimed upon seeing it, "That's a keeper!" Clint and Sheree - Edina, MN.